This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://accuratejewelry.com/policies/terms-of-service.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
In-Store Pickup
In-store pickup is available for All purchases can be pickup in-store. This is free on all items. Customer will be charged a shipping, handling, and insurance cost if selected by mistake and we need to ship them item. Free shipping will be voided to cover the time to organize and prepare the shipment due to the client’s mistake. Pickups are available During Business Hours not including holidays. Business hours Monday – Friday 10 am – 6 pm. An email confirmation will be sent to you once your item has arrived at our facility or is ready for pickup.
We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free Standard shipping on Orders Over $149, and we provide free shipping promotions and coupons. for Premium Customers.
If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
Once Your Order is packaged, we will send you a tracking number and shipping confirmation.
DO YOU DELIVER INTERNATIONALLY?
We offer international shipping to the following countries:
◦ United States
◦ Canada
Free Standard shipping is not valid on international orders.
For information about customs process:
◦ Email help@accuratejewelry.com
◦ Call +15034005608
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If you have concerns about delivery of your package, please contact us via customerservice@accuratejewelry.com
CUSTOMER SHIPPING ADDRESS ERROR & RECEIVING PACKAGES
– We do not take responsibility for any delays, missing items, replacement or loss by shipping to wrong addresses that were given to Accurate Precious Metals Refineries (Accurate Jewelry) by the customer, please make sure the shipping address is correct. – All packages must be received by customers. due to the high value items. We take no responsibility for packages that might be stolen due to not being received in person or by the client. All packages must be received in person by an Adult.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Email: help@accuratejewelry.com
- Phone: 503.400.5608